IT Sourcing Management

The choice of an appropriate IT service provider is usually accompanied by a variety of conditions specified by different stakeholders. These often conflict with each other and thus must be harmonized. The IT respects compliance with both internal and cross-location standards. The ordering business units demand a fully functional product. Both legal and audit departments are focused on governance while the procurement department keeps its eyes on the expenses. So instead of temporary employment it rather requires Service Level Agreements with a clear definition, monitoring and evaluation of goals, results and key performance indicators.

Considering product lifecycles from five to ten years, there is a demand for a wide-ranging, competent and experienced support. For more than 20 years, the brox „IT sourcing management“ team has been successfully accompanying big enterprises as „managed services“ in their IT projects. Therefore, we rely on a modular IT services toolbox (MoT), allowing an agile approach for your IT sourcing management. We will support you in every step: from the outsourcing strategy over decision-making to a fully complete contract management – by means of detailed templates and clear standards.